Privacy Policy

1. Introduction

Bake Agency (ABN 36 241 969 774) (“Bake“, “we“, “us“, or “our“) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website www.bake.agency, interact with our services, or otherwise engage with us.

We create video content across various sectors, including events, government, live streaming, brand campaigns, fashion, 2D animation, and activations. This policy outlines how personal information is handled across all our digital platforms and client interactions.

2. What Information We Collect

We may collect personal information including but not limited to:

Your name, email, phone number and company name
Contact and billing information if you engage our services
Usage data such as IP addresses, browser types, and pages visited
Any details you submit via forms, job applications, or newsletter sign-ups

We may also collect non-personal information for analytics and optimisation of our services.

3. How We Collect Your Information

We collect your information when:

You fill out a form on our website
You email or call us
You engage our services
You interact with our content (e.g., email newsletters, event registrations)
You apply for employment
You browse our website (via cookies and analytics tools)

4. Why We Collect Your Information

We collect your personal information to:

Deliver our creative and production services
Communicate with you and respond to inquiries
Improve our website, content, and service offering
Send relevant updates, offers, or marketing communications (if opted-in)
Comply with our legal and regulatory obligations

5. Cookies & Analytics

Our website uses cookies and third-party tools (such as Google Analytics) to enhance user experience, understand site usage and performance, and serve relevant advertising.

You may disable cookies through your browser settings, but this may impact your experience on our site.

6. Sharing Your Information

We do not sell or rent your personal information.

We may share your data with trusted third parties, including:

Service providers or contractors assisting with production or support
Analytics or digital marketing platforms
Legal authorities or regulatory bodies when required by law

Some of these parties may be located outside of Australia. We take reasonable steps to ensure your data remains protected, even when processed overseas.

7. Data Security

We implement appropriate technical and organisational safeguards to secure your information against unauthorised access, misuse, loss or alteration.

8. Access & Correction

You may request access to the personal information we hold about you and request corrections if it is inaccurate, out-of-date, or incomplete. Please contact us at the details below.

9. Opting Out

If you wish to unsubscribe from our communications, you can do so using the “unsubscribe” link in our emails or by contacting us directly. Opting out may limit your access to updates or offers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. We encourage you to review it periodically.